CompTIA Triple A+ Certification

The Essential A+ Certification plus all 3 Technical Certifications for modern PC hardware and software repair technicians.

Course Contents:

Stage 1: Technical Support

Stage 2: CompTIA A+ 220-601 Exam Essentials

Stage 3: CompTIA A+ 220-602 Exam IT Technician

Stage 4: CompTIA A+ 220-603 Exam - Remote Technician

Stage 5: CompTIA A+ 220-604 Exam - Depot Technician

Stage 6: Network Support

Course Code:

A8

Course Duration:

12 months

Typical Study Hours:

160 - 180 hours

Course Fees:

See our Fee Guide

Study Prerequisite:

PC hardware and software knowledge, Certifications, or relevant industry experience.

Additional Information for Stage 1:

Technical Support:

• PC Configuration I
• PC Configuration II
• PC Diagnostics and Repair
• Safety and Preventative Maintenance
• Interaction with Customers
• Networking Support

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Additional Information for Stage 2:

• CompTIA A+ Certification Exam 220-601 Essentials
  • Installation Personal Computer Components
  • Laptop Components, Peripherals and Networks
  • Operating Systems
  • Security, Safety and Communication

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Additional Information for Stage 3:

• CompTIA A+ Certification Exam 220-602 IT Technician
  • Installing, Configuring, and Troubleshooting PC Components
  • Working with Laptops and Portable Devices
  • Understanding and Maintaining Networks
  • Maintaining Operating Systems
  • Installing and Troubleshooting Printers and Scanners
  • Managing IT Security
  • Recognising Safety Procedures, Effective Communication, and Professional Behaviour

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Additional Information for Stage 4:

• CompTIA A+ 220-603 Exam - Remote Technician:
  • Adding, Optimising, and Troubleshooting PC Components
  • Understanding and Supporting Networks
  • Managing Operating Systems
  • Adding and Fixing Printers and Scanners
  • Implementing IT Security
  • Using Effective Remote Communication

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Additional Information for Stage 5:

• CompTIA A+ 220-604 Exam - Depot Technician:
  • Working with Personal Computer Components
  • Managing Laptops and Portable Devices
  • Maintaining Printers and Scanners
  • Implementing IT Security and Workplace Safety Measures

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Additional Information for Stage 6:

• Network Support:
  • Data Communications
    • Networks and Standards
  • Enterprise Operating System Technologies
  • Networking Technologies
    • The OSI Model Part I
    • The OSI Model Part II
  • LAN Topologies and Techniques
  • Network Operations and Protocols
    • IEEE 802.5 Token Ring, IEEE Ethernet, Fast Ethernet, and Gigabit Ethernet
  • Networking Essentials
    • Data Transmission
    • Data Integrity
    • Data Security
    • Network Troubleshooting
  • LAN Media and Components
  • Networking Technologies
    • Network Devices
  • Internetworking
    • Devices
  • IntranetWare - NetWare Service and Support
    • Network Boards
    • Network Cabling
    • Mobile Support
    • Principles of Service and Support
  • Technical Support
    • Interaction with Customers
  • Technical Support
    • Safety and Preventative Maintenance

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