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Computer Technician
Combining the MOS Master, CompTIA A+ and Network+ to provide you with essential qualifications for modern PC hardware and software - plus additional Technical Support and Network training.
 
Course Contents:
Stage 1: Microsoft Excel 2003 Expert
Stage 2: Microsoft Word 2003 Expert
Stage 3: Microsoft Outlook 2003
Stage 4: Microsoft Powerpoint 2003
Stage 5: Microsoft Access 2003
Stage 6: Technical Support
Stage 7: CompTIA A+ Essentials 220-601 Exam
Stage 8: CompTIA A+ 220-602 Exam
Stage 9: Network Support
Stage 10: CompTIA Network+ N10-003 Exam
Course Code:
CTS-2
Course Duration:
12 months
Typical Study Hours:
280-300 hours
Course Fees:
See our Fee Guide
Additional Information for Stage 1:
- Microsoft Excel 2003 Expert:
- Basic Features of Excel 2003
- Formatting Data in Excel 2003
- Printing and Collaborating in Excel 2003
- Excel 2003 Formulas and Functions
- Excel 2003 Chart and Multimedia Features
- Advanced Customisation in Excel 2003
- Advanced formatting in Excel 2003
- Advanced Data Management in Excel 2003
- Advanced Data Analysis in Excel 2003
- Advanced Validation and Collaboration in Excel 2003
- Advanced Data Exchange in Excel 2003
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Additional Information for Stage 2:
- Microsoft Word 2003 Expert:
- Getting Started with Word 2003
- Working with Documents in Word 2003
- Printing, Help and Automated Formatting in Word 2003
- Working with Tables and Media Features in Word 2003
- Structuring, editing, saving and opening documents in Word 2003
- Working with text and paragraphs in Word 2003
- Advanced Formatting in Word 2003
- Advanced Document Navigation in Word 2003
- Advanced Data Manipulation Features in Word 2003
- Using Tables, Charts and Graphics in Word 2003
- Advanced Document Features in Word 2003
- Collaborative Features in Word 2003
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Additional Information for Stage 3:
- Microsoft Outlook 2003:
- Formatting and Managing Messages in Outlook 2003 Scheduling Events, Appointments and Meetings in Outlook 2003
- Using Task Lists, Contact Lists and Notes in Outlook 2003
- Customising E-mail, Views, Navigation and E-mail Accounts in Outlook 2003
- Tracking, Categorising, Searching and Printing in Outlook 2003
- Configuring Rules, Alerts and Junk Mail Settings in Outlook 2003
- Sharing Folders, Schedules and Contacts, and Using SharePoint Data in Outlook 2003
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Additional Information for Stage 4:
- Microsoft Powerpoint 2003 :
- Creating Basic Presentations using PowerPoint 2003
- Slide Layout and Design in PowerPoint 2003
- Using Visuals in PowerPoint 2003 Presentations
- Finalising PowerPoint 2003 Presentations
- Customising PowerPoint 2003 Presentations
- Preparing PowerPoint 2003 Presentations for Effective Delivery
- Running, Broadcasting and Reviewing PowerPoint 2003 Presentations
- Settings, Customisation and Office 2003 Integration with PowerPoint 2003
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Additional Information for Stage 5:
- Microsoft Access 2003:
- Getting Started with Access 2003
- Basic Access 2003 Tables
- Basic Access 2003 Forms
- Using Queries and Reports in Access 2003
- Personalising and Maintaining Access 2003
- Enhancing Tables, Forms and Reports in Access 2003
- Advanced Querying in Access 2003
- Working with Data and Presentation in Access 2003
- Access 2003 and the Web
- Access 2003 Programmability
- Database Administration in Access 2003
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Additional Information for Stage 6:
Technical Support:
- PC Configuration I
- PC Configuration II
- PC Diagnostics and Repair
- Safety and Preventative Maintenance
- Interaction with Customers
- Networking Support
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Additional Information for Stage 7:
- CompTIA A+ Certification Exam 220-601 Essentials
- Installation
Personal Computer Components
- Laptop Components, Peripherals and Networks
- Operating Systems
- Security, Safety and Communication
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Additional Information for Stage 8:
- CompTIA A+ Certification Exam 220-602 IT Technician
- Installing, Configuring, and Troubleshooting PC Components
- Working with Laptops and Portable Devices
- Understanding and Maintaining Networks
- Maintaining Operating Systems
- Installing and Troubleshooting Printers and Scanners
- Managing IT Security
- Recognising Safety Procedures, Effective Communication, and Professional Behaviour
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Additional Information for Stage 9:
- Network Support:
- Data Communications
- Enterprise Operating System Technologies
- Networking Technologies
- The OSI Model Part I
- The OSI Model Part II
- LAN Topologies and Techniques
- Network Operations and Protocols
- IEEE 802.5 Token Ring, IEEE Ethernet, Fast Ethernet, and Gigabit Ethernet
- Networking Essentials
- Data Transmission
- Data Integrity
- Data Security
- Network Troubleshooting
- LAN Media and Components
- Networking Technologies
- Internetworking
- IntranetWare - NetWare Service and Support
- Network Boards
- Network Cabling
- Mobile Support
- Principles of Service and Support
- Technical Support
- Interaction with Customers
- Safety and Preventative Maintenance
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Additional Information for Stage 10:
- CompTIA Network+ Certification Exam N10-003
- The Fundamentals of Networking
- LAN Technologies
- Networking Protocols
- IP Addressing and Subnetting
- Working with TCP/IP
- WANs and Remote Connectivity
- Network Operating Systems and Clients
- Network Security
- Network Troubleshooting
- Fault Tolerance and Disaster Recovery
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Pass - or we'll buy your training back!
Enhanced Online Support to ensure you complete your training and get certified even faster!
24/7 Online Mentoring from certified instructors
Access to the Virtual University
Daily Training Emails
Access to 400+ titles in our Technical Library
Web links
Hands on Interactive Exercises
Hundreds of practice test questions |
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Microsoft Office Specialist MOS 2003: Master Level
CompTIA A+
CompTIA Network+ |
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"I just wanted to thank you for helping me prepare for and pass my A+ certification test on the first try. I'm looking forward to going on to the next stage." P Keller
"I was really impressed actually, I was spoken to like an individual who was after career information and not like a customer wanting to buy something.
I've been shopping around and I've been to various I.T sites and they send out advisors, I had a gentleman come and advise me yesterday, although he was very professional, if you swapped his words around a bit you could work out he was just a clever salesman he told me I'm being put on a selection list.(rubbish).
Well any way I'd just like to let you know J was very informative and a real eye opener in what he told me.
I'm just waiting to see someone tomorrow and to see what they can offer me but apart from that I'm seriously thinking of doing the computer technician course you are offering....
The reason for choosing ITlearneasy was simple when I spoke to J the other day he had already sold me the course by not bull* me, he didnt sell me anything nor did he make me feel that I was under any obligation.
J clearly knew what he was talking about and gave me advice not a direction to follow. (plus the cost was much greater with computeach.)
If only all educational establishments were all the same." Student name withheld
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